Do I need to be near the Amsterdam area to colocate with you?
No, though you're always welcome. Some customers, particularly those based abroad, ship their server or equipment to us and let our engineers rack, cable and power it up, calling on remote hands whenever needed. Others prefer to visit and work on their equipment themselves. Both work equally well — it's your choice.
Do you accept shipments from abroad?
Yes, regularly. As an EU facility in the Amsterdam area — one of the world's best-connected internet hubs — we're set up to receive international shipments from customers across Europe, the UK and beyond, with straightforward customs handling.
How redundant is your infrastructure, really?
Every facility runs N+1 power and redundant cooling, backed by no-break diesel generators with 72 hours of on-site fuel reserve. Power, cooling and connectivity are all duplicated, and we test it — including regular 'black building' tests with our grid operator.
Who handles monitoring and security?
We do, entirely in-house. Every facility has 24/7 on-site security personnel, controlled access with every visit registered, and extensive continuous monitoring — nothing is outsourced.
Can I visit my equipment in person?
Yes. Authorized staff can access your equipment at any time; visitors are registered and access is strictly controlled. We also have dedicated working areas, tool lockers and on-site coffee for engineers who want to get hands-on.
Do you provide internet connectivity?
Our facilities are carrier-neutral, with multiple fiber providers and carriers already present in-house. We also run our own fiber ring to Nikhef and Digital Realty AMS9, connected onward to the Amsterdam metro network — giving you access, in principle, to virtually every carrier and network present in Amsterdam. If you don't have a provider yet, we're happy to introduce you to parties that supply bandwidth.
How do I get started?
Get in touch with what you need — rack space, a private suite, or just remote hands for existing equipment — and we'll talk you through the next steps.
